Missouri Lottery is upgrading their Sales Force Automation system to gemIntelligence

Lapis Software Associates, LLC announced today that their gemIntelligence lottery sales force automation software has been selected by the Missouri Lottery as its application field software.

The Missouri Lottery, which was one of the pioneers in the lottery industry in using sales force automation, issued a Request for Proposal (RFP) early this year for a comprehensive, state-of-the-art sales force automation system that would substantially upgrade the lottery’s capabilities for their field sales representatives and service to its retail locations. gemIntelligence was selected as a result of the RFP process, which included interviews with other lottery clients. gemIntelligence will provide the Missouri Lottery with a solution that is customized for the Lottery’s requirements, which can be used on all the lottery’s end-user devices, including the lottery’s new Dell tablets.

“Upgrading to gemIntelligence provides Missouri Lottery retailers, lottery sales representatives and sales managers with the advantage of real-time visibility into service levels, inventory and revenue growth,” said May Scheve Reardon, executive director for the Missouri Lottery. “The single, easy-to-use application, customized for our unique business processes, will help us better serve our retailer partners.”

gemIntelligence provides lotteries with a powerful Sales Force Automation/Retail Management Solution platform that enables lotteries to choose from all the capabilities of the platform, and then receive a more customized application that quickly turns their retail performance best practices into automated solutions. With Lapis’ innovative “Always-On Architecture,” lotteries can take advantage of real time information and full visibility anywhere, anytime, and using any mobile/web device.

We are excited to partner with the Missouri Lottery, because through the rigorous RFP process, it is clear they have many innovative ideas that we are excited to incorporate into their new gemIntelligence platform, said Jean Lombard, President of Lapis Software Associates. We understand all lottery sales operations are different, and our focus is to deliver the most robust set of features and capabilities that are customized for each lottery’s unique requirements and accessible from all devices.” 


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