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The Idaho Lottery is focused on increasing retail performance

“gemIntelligence and gemRetailer will provide our Lottery with new capabilities that will improve service to our Lottery retailers, and help our lottery sales team improve performance” said Jeff Anderson, Director for the Idaho Lottery. “We were impressed with the breadth of features offered as well as the ease of use of these applications. The flexibility to adapt to our unique business processes and quickly meet our evolving business requirements are major advantages that will help us better serve our retailer customers and player needs.”

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Missouri Lottery is upgrading their Sales Force Automation system to gemIntelligence

“Upgrading to gemIntelligence provides Missouri Lottery retailers, lottery sales representatives and sales managers with the advantage of real-time visibility into service levels, inventory and revenue growth,” said May Scheve Reardon, executive director for the Missouri Lottery. “The single, easy-to-use application, customized for our unique business processes, will help us better serve our retailer partners.” 

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Get our latest white-paper on evaluating Sales Force Automation Applications

Business-critical applications like Lottery SFA systems require careful consideration of all the facts and technology trends to make the optimal choice

Lottery SFA is now a mainstream, business-critical application for lotteries. As more lotteries in North America and international markets take a closer look at implementing SFA for the first time or upgrading to the next level, they all will need to have a better understanding of the options available and the considerations for finding the best fit for their lottery.

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Wisconsin Lottery to Use gemintelligence™ Customer Relationship Management System

gemIntelligence™ provides lotteries with a powerful Sales Force Automation/Retail Management Solution platform which enables lotteries to use a more customized application that quickly turns their retail performance best practices into automated solutions. With Lapis’ innovative “Always-On Architecture,” lotteries can take advantage of real time information and full visibility anywhere, anytime, and using any mobile/web device.

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The first lottery-specialized retail scorecard benchmarking system launched

Lapis Software Associates, LLC announced today that its lottery sales force automation software, gemIntelligence™, will be enhanced with a new software application called gemScore™, that can be used by lotteries to create, implement and report on retail performance using an “intelligent” score card system. The new application is part of the growing suite of capabilities of gemIntelligence™. 

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Kansas Lottery selects gemIntelligence

“It is clear that there has been significant innovation in the area of lottery-specific sales force automation software.  The Kansas Lottery has designated 2015 as the year of the Retailer.  Sales force automation and the retail portal are both important components of this effort to make ourselves easier to do business with and make retailers more profitable”, said Terry Presta, Kansas Lottery Executive Director

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Massachusetts Lottery Upgrades its Lottery Retail Management System in Two Months


Lapis Software Associates, LLC announced today the successful implementation of its gemIntelligence™ sales force automation and retailer intelligence software platform for the Massachusetts State Lottery Commission. The upgrade to  gemIntelligence, which includes a suite of web and mobile applications for retailers, field sales representatives and lottery employees, was accomplished in two..

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Lapis Announces New Lottery Application Suite

Announcements, gemIntelligence

Lapis Software Associates, LLC announced today a new software application suite for the lottery industry that is intended to improve information management, communication and support for retailers and lottery field sales representatives.gemIntelligence™ is a suite of web and mobile applications that will allow lotteries to improve their service to retailers, and make it easier for field sales representatives and lottery employees to provide effective support.

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Lapis becomes OutSystems Partner

OutSystems’ provides the Agile Platform, a complete solution for the development and management of custom enterprise web and mobile applications that are built to change at the speed of business.

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Lapis Becomes Rackspace® Partner


Lapis Software Associates has joined the Rackspace® Partner Program to provide you with a portfolio of compute platforms. Rackspace Hosting is the world’s leading specialist in the hosting and cloud computing industry, and the founder of OpenStack™, an open source cloud platform. The San Antonio-based company provides Fanatical Support® to its customers, across portfolio of IT services, including Managed Hosting and Cloud Computing. For more information, visit:

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gemTrust™ Starts Production at New Hampshire Lottery

Lapis Software Associates installed a new release of it’s Lottery Internal Control System (ICS) gemTrust™ at the New Hampshire Lottery. The new release was part of a new online system conversion project at the lottery and started in production on July 1, 2010. The system monitors all the online transactions that are recorded from retailer locations.

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Vermont Lottery goes online with gemTrust™

gemTrust™, our Lottery Internal Control System, went into production at the Vermont Lottery on June 27, 2010. As part of the online conversion project, our ICS product started to verify all lottery transactions placed in the state via the online retailer network.

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